Act as a point of contact for the sales department to internal departments and provide information and resources as requested Assist in setting up new leads, contacts and projects and updating existing projects Build and deliver reports to management and sales teams, based on expressed needs Build, maintain and update KPI dashboards and reports for the entire department B

The requirements listed below are representative of the knowledge, skill and/or ability required. Coordinate internal documentation with various departments. Maintain effective work, vacation and training schedules for assigned staff. Prepare & distribute reports or analysis to departments/supervisors for assigned operational unit. Perform data entry for assigned operatio

Provide prompt, courteous contact with customers and/or guests (walk in, phone, email, etc.) and direct as appropriate. Process parts counter sales and/or returns. Conduct annual performance reviews for assigned operational unit. Assigns work within company warehouse. Managing, evaluating, and reporting on warehouse productivity. Promote Thompson Machinery, CAT and Allied

The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair service

Responsible for managing/providing the Thompson Retail Experience for all rental product inquiries. Works closely with Sales, Parts, and Service management to lead a successful Branch workforce. Knowledge and understanding of the Dealership business model, construction equipment sales and service, and a familiarization with construction industry customers and project mana

Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced tro

Candidates must be able to perform each essential duty satisfactorily. Daily operations include operating and moving equipment around the yard. Occasional need to perform these duties outside. Reconcile electronic charge transactions. Answer telephone and direct calls to correct individuals or departments. Assist customers when necessary. Develop sales proposals and/or pr

The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair service

The Parts Counter Advisor is responsible to provide prompt, courteous contact with customers and/or guests (walk in, phone, email, etc.) and direct service as appropriate. Process parts counter sale and/or returns. Answer telephone or direct calls to correct individuals or department(s). Process repair shop parts orders and/or returns. Research equipment, parts, or allied

Respond to customer inquiries regarding equipment & Allied products. Equipment delivery & after delivery follow up. Perform equipment operation and safety demonstrations for customers. Document contacts & territory management strategy. Maintain adequate product knowledge of equipment & Allied products. Research equipment, parts or Allied products to meet specialized custo

Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced tro

As a primary customer service contact, will support the Rental Sales team by responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed. Maintains equipment in a "ready to rent," clean and available status, and will be responsible for the preparation and organization of inventory within storage yards. Delivers company eq

Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced tro

Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced tro

Communicating with customers and ensuring that their needs are met. Responsible for ensuring that all equipment is dispatched in a timely manner and that all equipment is returned in a timely manner. Ensure the dispatch activities follow all company policies and procedures. Manager employee workload to ensure all shifts are covered. Works safely at all times and adheres t